Did you run /opt/otrs/bin/otrs.RebuildConfig.pl and /opt/otrs/bin/ otrs.DeleteCache.pl
Also you migth want to reload your web server and otrs service Regards 2013/2/1 Baton Jerome <jerome.ba...@trusted-logic.com> > Hello,**** > > ** ** > > I am new to OTRS, my context is that I’m transferring an OTRS 3.0 to a > new machine (there is custom dev for pgp that I don’t master inside).**** > > ** ** > > I not only copied the /opt/otrs but also the content of the DB.**** > > I checked for the dead links to see that some necessary JS was hidden in > /etc/javascript-common. **** > > This is corrected and the system is working.**** > > Even email fetching is working J and email tickets get created**** > > ** ** > > ** ** > > But I have an issue, rather weird. **** > > When open I open a ticket, the browser prompts me to open/save the html of > article (which is correct) instead of showing it in the same page.**** > > ** ** > > Thank for your help**** > > ** ** > > Jerome**** > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alv...@gridshield.net www.gridshield.net
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