Please ensure that those data aren't configured in Kernel/Config.pm Have you changed the XML file (Kernel/Config/Ticket.xml)?
On 31.01.2013 16:26, Steve Clark wrote: > Hello List, > > These two values have been altered from the default and I can't seem to > get them set back to the original value. > > When I click the "reset" icon next to the item, otrs acts like it is > doing something but when it > comes back they still have the altered value. > > What am I missing? > > Ticket::Frontend::CustomerTicketZoom###StateDefault > > Ticket::Frontend::CustomerTicketMessage###StateDefault > > Thanks, > -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs