Sorry I am still newbie in linux, where does apache config located in debian 
system
/opt/otrs-3.1.6/scripts/apache2-httpd.include.conf
OR
/etc/apache2/apache2.conf ?

I have install  mod_perl 2 with apt-get install libapache2-mod-perl2, the I try 
to open my otrs http://10.20.0.53, but got

"Forbidden
You don't have permission to access /index.pl on this server."

-----Original Message-----
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Bernd 
Backhaus
Sent: Friday, July 27, 2012 2:40 PM
To: otrs@otrs.org
Subject: Re: [otrs] get rid /otrs/index.pl

Am 27.07.2012 09:21, schrieb Adi Ariyanto:
> Invalid command 'PerlResponseHandler', perhaps misspelled or defined
> by a module not included in the server configuration

did you install and enable mod_perl 2 in the Apache config?
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