If you received such an error, it is likely not lying to you that there is
no writable directory named "backup" in the root "/" of your filesystem.
Either create it or specify an alternate path to dump the backup.

On Tue, Jul 24, 2012 at 7:18 AM, Steve Clark <[email protected]> wrote:

>  On 07/24/2012 05:16 AM, Adi Ariyanto wrote:
>
>  Hi, did someone ever meet this case ?****
>
> ** **
>
> I try to backup my otrs with this command****
>
> ./backup.pl -d /backup/****
>
> ** **
>
> But I got “ERROR: No Such directory: /backup/****
>
> ** **
>
> I google and found an post that said backup.pl not work on debian, my
> OTRS run on Debian, then I try install OTRS on CentOS then I try run
> backup.pl but found the same error.****
>
> ** **
>
> What I have try****
>
> 1.     Try to change group permission (chown) ****
>
> a.     On Debian : chown otrs www-data /backup/****
>
> b.    On CentOS : chown otrs apache /backup/****
>
> ** **
>
> Any idea ?****
>
>  Hmm... On CentOS 5.x I use a shell script from a root cron job that
> has
>  #!/bin/sh
> /opt/otrs/scripts/backup.pl -d /opt/backups/
>
> and it work just fine.
>
> --
> Stephen Clark
> *NetWolves*
> Director of Technology
> Phone: 813-579-3200
> Fax: 813-882-0209
> Email: [email protected]
> http://www.netwolves.com
>
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