On 01.05.12 22:31, Jean BROW wrote:
Hi,

I want the agents to be able to edit the "signature" felt when they
sending NEW e-mails (that they create to the user).

How can I do this? Thank you.

I don't think signatures are directly editable when sending the mails. You can define new signatures in Admin -> Signatures and assign signatures to queues in Admin -> Queues.

frank

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