On 01.05.12 22:31, Jean BROW wrote:
Hi,
I want the agents to be able to edit the "signature" felt when they
sending NEW e-mails (that they create to the user).
How can I do this? Thank you.
I don't think signatures are directly editable when sending the mails.
You can define new signatures in Admin -> Signatures and assign
signatures to queues in Admin -> Queues.
frank
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