Hi David, thank you for the advice. I will try this.
Wolfgang Am 2012-04-17 14:55, schrieb David Heidt: > Hi Wolfgang, > > I think upgrading directly to 2.3 (2.3.6) makes more sense. See the > UPGRADING -File of Version 2.3.6: > > <snip> > These instructions are for people upgrading OTRS from "2.2" to "2.3". > </snip> > > Upgrades from Versions 2.x to 2.(x+1) are imho supported, perhaps > this solves your problem. > > For your own sake, please try upgrading with a test system first ;) > > Good Luck and Cheers, > > David > > Am 17.04.12 14:11, schrieb Wolfgang: >> So i guess that no one has an idea how to fix this? >> >> Wolfgang >> >> >> >> >> >> Am 2012-04-03 14:25, schrieb Wolfgang: >>> Hello, >>> >>> i am still using otrs 2.2.7 and want to upgrade to 3.1. >>> I just tried to upgrade to 2.2.8 but after the upgrade the following >>> happens: >>> >>> i do have many companies/customers. and each has it's own queue and >>> own >>> system-address. when i login as a customer of company1 and create a >>> ticket, this customer gets a notification with the >>> email-adress(from) of >>> company2. this should not happen, since the companies should not >>> know of >>> each other... >>> >>> how can i fix this? >>> >>> greetings >>> Wolfgang >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
