Hello Nils,
Did you find any more info?
Thanks.
----- Original Message -----
From: Nils Leideck <nils.leid...@leidex.net>
To: "User questions and discussions about OTRS." <otrs@otrs.org>
Sent: Friday, March 09, 2012 1:30:04 PM
Subject: [otrs] Upgrading windows install from 2.4.7 to 3.1?
Dear TechFan,
The link is updated to
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQZoom;ItemID=351
I am not sure if there is someone working on this but I will check for you.
On 09.03.2012, at 12:50, TechFan wrote:
It appears that there is no way to do an upgrade. According to the website
(http://doc.otrs.org/3.1/en/html/upgrade-windows-installer.html), there should
be a FAQ explaining the process, but it doesn't seem to be found, FAQ# 4200351
(http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ;ItemID=351). There is a
YouTube video from 2009 (not sure if it still applies) that I will be trying to
run through and document, but does anyone already have the upgrade steps
written down? Anyone done it?
Cheers, Nils
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