Hello All, We have implemented a CMDB in OTRS 2.4.9 and there are few CIs that are related a large amount of other CIs, but when someone tries to see one of those, the system gets extremely slow and eventually times out.
When the request is responded it some times takes more than 5 minutes to display the list of all relations. We have analyzed the behaviour and noticed that it seems related to the missing pagination of the display for the CI information. Have anyone had this same issue, have any one found a workaround. It seems that apache tries to load all the CI info into memory before displaying the object and since there is no pagination it has to build the entire object before. System is Virtual Machine with 4 CPUs and 4 GB of RAM running CentOS 5.6. Ideas will be apreciated. Best Regards. -- ___________________________ Alvaro Cordero Retana
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