Hello All,

We have implemented a CMDB in OTRS 2.4.9 and there are few CIs that are
related a large amount of other CIs, but when someone tries to see one of
those, the system gets extremely slow and eventually times out.

When the request is responded it some times takes more than 5 minutes to
display the list of all relations.

We have analyzed the behaviour and noticed that it seems related to the
missing pagination of the display for the CI information. Have anyone had
this same issue, have any one found a workaround.

It seems that apache tries to load all the CI info into memory before
displaying the object and since there is no pagination it has to build the
entire object before.

System is Virtual Machine with 4 CPUs and 4 GB of RAM running CentOS 5.6.


Ideas will be apreciated.

Best Regards.

-- 
___________________________
Alvaro Cordero Retana
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