Hi Cyrille, You could set up a 'mini-admin' with a few small changes to SysConfig.
See for more information this youtube video: https://www.youtube.com/watch?v=AdwBKEh79h4 -- Mike On Fri, March 9, 2012 09:35, Cyrille Bollu wrote: > Hi all, > > Is it possible to move a menu entry out of the admin module? > > My practical use case is that with OTRS::ITSM I would like agents with > rw access to the itsm-service group to be able to encode new services. > > Currently, they need rw access to the admin group to get access to the > "services" menu entry in the admin module. > > Best regards, > > Cyrille Bollu > ** > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com Making OTRS even better! Exclusive Feature Add-Ons improve usability of OTRS and extend its functionality: http://j.mp/ndQvZj --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs