On Mar 8, 2012, at 6:14 PM, Chris Arnold <carn...@electrichendrix.com> wrote:
> On Mar 8, 2012, at 4:22 PM, Chris Arnold <carn...@electrichendrix.com> wrote: > >> New to the list. Brand new install of 3.1.2. I am trying to get a responses >> when a customer either sends an email or they login and create a new ticket. >> I am trying to get otrs to send the customer a response to there email. I >> have tried responses<->queues, auto responses<->queues and notifications >> event. The empty answer is associated with the support queue. The auto >> responses<->queues has entries associated with the support queue. What is >> the correct way to config this? > I also have smtp setup in sysconfig::sendmail This is the otrs mailing list where users of otrs help other users of otrs, right? Or am I on the wrong list? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
