Hi all,

I'm just executing


[root@HMCVR0004 ~]# rpm -ivh otrs-3.1.2-01.noarch.rpm


but I get the following messages. it's safe to --force (probably yes
but it would like to be an history for other may occurs :D ) ?


Preparing...                ########################################### [100%]
        file /etc/rc.d/init.d/otrs from install of
otrs-3.1.2-01.noarch conflicts with file from package
otrs-3.1.1-02.noarch
        file /opt/otrs/ARCHIVE from install of otrs-3.1.2-01.noarch
conflicts with file from package otrs-3.1.1-02.noarch
        file /opt/otrs/CHANGES from install of otrs-3.1.2-01.noarch
conflicts with file from package otrs-3.1.1-02.noarch
        file /opt/otrs/INSTALL from install of otrs-3.1.2-01.noarch
conflicts with file from package otrs-3.1.1-02.noarch
        file /opt/otrs/Kernel/Config/Defaults.pm from install of
otrs-3.1.2-01.noarch conflicts with file from package
otrs-3.1.1-02.noarch
        file /opt/otrs/Kernel/Config/Files/Framework.xml from install
of otrs-3.1.2-01.noarch conflicts with file from package
otrs-3.1.1-02.noarch
        file /opt/otrs/Kernel/Config/Files/Ticket.xml from install of
otrs-3.1.2-01.noarch conflicts with file from package
otrs-3.1.1-02.noarch
        file /opt/otrs/Kernel/System/GenericAgent.pm from install of
otrs-3.1.2-01.noarch conflicts with file from package
otrs-3.1.1-02.noarch
        file /opt/otrs/Kernel/GenericInterface/Operation/Ticket/Common.pm
from install of otrs-3.1.2-01.noarch conflicts with file from package
otrs-3.1.1-02.noarch
        file /opt/otrs/Kernel/GenericInterface/Operation/Ticket/TicketCreate.pm
from install of otrs-3.1.2-01.noarch conflicts with file from package
otrs-3.1.1-02.noarch
        file /opt/otrs/Kernel/GenericInterface/Operation/Ticket/TicketUpdate.pm
from install of otrs-3.1.2-01.noarch conflicts with file from package
otrs-3.1.1-02.noarch
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