Hi there, You could easily rename the installed version of YAML and then perl will use your version. If you cannot find the problem, please post a detailed bug report with files that I can look at and I will try and reproduce the problem. thanks, mike
On Fri, Feb 10, 2012 at 10:18 AM, Michiel Beijen <michiel.bei...@otrs.com>wrote: > Hi Martin, > > 2012/2/8 Martin Møller <m...@itq.dk>: > > On my original 2.4 system, the previous administrator have installed YAML > > through CPAN in site_perl. This version is 0.70 > > > > Now, with 3.1, you package YAML yourselves, and I guess that the > site_perl > > catalog is checked before cpan-lib, so it sees the old version of YAML, > not > > version 0.73 that OTRS delivers. > > > > Would it sound reasonable that an older version of YAML might choke on > > certain things in OTRS 3.1? It is working correctly on 3.0.11, where you > > don't distribute your own YAML: > > You don't mention which kind of issues you are experiencing, so it > would be very difficult to tell whether or not YAML causes these. We > bundle some Perl modules in Kernel/cpan-lib for two reasons: you'll > have to install less dependencies if you will set up OTRS, and second, > we can control the version that OTRS uses; we do not need to bother > about distribution X shipping version 0.1 and distribution Y shipping > with version 0.9 of the same module; it gives us more control. > > Apart from that, typically OTRS will always use the version in > Kernel/cpan-lib, even if you have installed a different version on > your system using CPAN, yum or apt-get. Also, the rest of your system > (everything else but OTRS) will not use these modules, so you will not > have to worry that OTRS will break the rest of your system by shipping > its own set of libraries. > > So that's why I think it would be very unlikely that the YAML version > you installed via CPAN and the version you'll get with OTRS will > actually cause issues here. Of course, it *could* be that somewhere in > the OTRS code we don't properly check Kernel/cpan-lib before searching > the rest of the system, but again, that would be unlikely I think. > > Also, the YAML code is only used in few places; for instance in saving > the configuration for the new OTRS web services. So if you can share > the error message you ran in to, maybe we can help you pin-point the > exact cause. > -- > Mike > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- James Michael DuPont Custom Engineering/Research & Development OTRS AG Norsk-Data-Straße 1 D-61352 Bad Homburg T: +49 (0) 9421 56818 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn
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