Yes it can access via IMAP and yes it will delete them, no there is no option to prevent it from doing this.
This has been asked a number of times on the list, if you need to keep a copy of the emails somewhere else you will need to use a separate mailbox for that purpose and have the incoming email delivered to both the "archive" mailbox and the mailbox OTRS is collecting from. Steve On 2 February 2012 09:46, Muhammad El-Sergani <mserg...@gmail.com> wrote: > Hi all, > > Does using OTRS to access emails via IMAP, delete them from the mail > server? > If yes, is there anyway to keep them there? > > Thanks > //M > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
