Hello, I'd like to delegate the management of Response Templates - typically editing those templates - to one of our Agents.
Is there a way to do so without granting him full Admin rights? Thanks, Olivier --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
