Awesome work!! iPhone user btw :-) //M
On Oct 27, 2011, at 9:50 PM, Pavel Titov <[email protected]> wrote: > On Thu, Oct 27, 2011 at 3:03 PM, Michiel Beijen > <[email protected]> wrote: >> You'll see a ticket with some Cyrillic that is displayed as gibberish >> in the Android client. In the web client it is correctly displayed. >> This system is running as Unicode with a utf-8 MySQL database. >> > Thank you Michiel, I fixed it and uploaded updated version 1.1 on > Market, it should become available soon. > > Now response from servers that do not report charset in HTTP headers > is assumed to be in UTF-8 by default. > >>> - Crash on loading Dashboard >> >> I *think* this is caused due to the fact that on this system the >> iPhone Handle was not installed. >> > You're right. And another reason may have been omitting http/https > prefix from server name, I implemented proper handling of this > situation as well. > >> Also I noticed a different issue, you can't set the new state when >> creating a ticket. I did have a field where I could set the pending >> date but this field was empty. >> >> Also there is no auto-complete on customers for creating new tickets, >> but you can fill the CustomerID manually. I would then prefer not to >> have a CustomerID at all. >> > The issue here is that OTRS requests to fill in CustomerID and > auto-complete is a bit tricky to implement. Though, it's on my TODO > list. > >> As a remark, I think the errors that you get when you create a ticket >> if you submit without setting a queue are pretty rough. They are not > > This one is much easier, I added validation of mandatory fields in 1.1 update. > > Regards, > Pavel > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
