Thanks Michiel, I had assumed, just wanted to confirm. Julio
-----Mensaje original----- De: [email protected] [mailto:[email protected]] En nombre de Michiel Beijen Enviado el: Miércoles, 19 de Octubre de 2011 02:26 p.m. Para: User questions and discussions about OTRS. Asunto: Re: [otrs] company client Hi Julio, OTRS uses the 'customer_id' field to manage permissions in the customer interface. This means, if you use a unique customer_id users can't see each others tickets. HTH, Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com Making OTRS even better! Exclusive Feature Add-Ons improve usability of OTRS and extend its functionality: http://j.mp/ndQvZj On Tue, Oct 18, 2011 at 02:22, DM_Julio Angulo <[email protected]> wrote: > How to used compamy client, on customer interface dont show ticket > another clients... > tnx > > Julio Angulo > Telf.: +51 1 4150300 anexo: 1468 > Movil: +51 997066155 > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
