Thank you.
Which settings?
I have found out this lines:
# enable this if you use oracle
#use DBD::Oracle ();
#use Kernel::System::DB::oracle;
And the problem with closing tickets are not permanently, it appears
sometimes.
09.08.2011 11:22, Shawn Beasley ?????:
Marat,
I tip that you are using Oracle. You need to put your ENV setting for
Oracle settings in $HOME/scripts/apache2-perl-startup.pl
On Aug 9, 2011, at 7:18 , Marat Rabidinov wrote:
Traceback (28632):
Module: Kernel::System::Time::TimeStamp2SystemTime (v1.57) Line: 318
Module: Kernel::System::Ticket::Article::ArticleGet (v1.274.2.2)
Line: 1514
Module: Kernel::Modules::AgentTicketAttachment::Run (v1.32) Line: 59
Module: Kernel::System::Web::InterfaceAgent::Run (v1.58.2.1) Line: 853
Module:
ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler
(unknown version) Line: 46
Module: (eval) (v1.89.2.1) Line: 204
Module: ModPerl::RegistryCooker::run (v1.89.2.1) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.89.2.1) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
///shawn
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Marat Rabidinov
SaimaTelecom
Bishkek, Kyrgyzstan
tel. +996 312 900159
e-mail: [email protected]
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