Hi, Try to use
Admin >> Generic Agent You can select the tickets of a specific condition, on this case are a queue, and the end of the page is the option to delete the tickets. Regards. 2011/8/1 Alexander Rothenberg <[email protected]> > ** > > Hi, > > we use OTRS 2.3.4 and mysql 5 as its database. > > Due to an issue on our side, a few thousand useless tickets have been > created :( > > I have adminrights on that OTRS-system but i cannot find any option to > delete all tickets of a specific queue. > > I would like to delete them in a "clean" way from the database but > therefore i have to know the complete list of which tables? > > I can identify all tickets by the queue_id of the tickets-table. They are > all unanswered and have no edits... > > Thx and regards > > -- > > Alexander Rothenberg > > Fotofinder GmbH USt-IdNr. DE812854514 > > Software Entwicklung Web: http://www.fotofinder.net/ > > Potsdamer Str. 96 Tel: +49 30 25792890 > > 10785 Berlin Fax: +49 30 257928999 > > Geschäftsführer: Ali Paczensky > > Amtsgericht: Berlin Charlottenburg (HRB 73099) > > Sitz: Berlin > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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