Hi,
its a ITSM related question but I got no answer at the ITSM list, so
maybe anyone within this list has tried to develope with SOAP. There was
a thread last year "[itsm] Create a ConfigItem by using the SOAP
interface / rpc.pl
<http://lists.otrs.org/pipermail/itsm/2010-May/000809.html>", where Udo
stated that its currently not possible.
I would like to know if anyone has realized access to the ITSM stuff via
SOAP or if its still not possible ? We are trying to realize ticket
creation with relationship to our assets (for example rooms) and need to
read/extract the ConfigItem list. Maybe the new generic interface will
provide something in this direction, but haven?t seen any details for this.
regards
Christoph
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