Hi Davide, On Wed, Jun 1, 2011 at 11:21, Davide Manzi <davide.ma...@key-one.it> wrote: > In OTRS version 2.4.7, when moving a Closed Ticket into a queue changing its > status to Open, OTRS does not send any notification to the Users that put > “Yes” in “Move Notification” preferences.
See this bug report: http://bugs.otrs.org/show_bug.cgi?id=3847 -- Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
