For reasons of security it is usually highly recommended that your server is able to connect to a package repository; this would allow your system to be able receive and install security updates. Otherwise your system will be very soon pretty vulnerable for attacks. Granted, no attacks from the internet.
Of course, you're free to set up a local package repository, if you don't want your servers to connect to a remote repository. If you don't have access to a remote repository, you'll still best install the needed modules for OTRS (plus their dependencies) using your systems' package manager. There is more then one way to do this; but at some point this would probably involve downloading some of the software, maybe with an intermediate step, but still. Please understand that you'll probably need a whole boatload of packages in order to install OTRS. If you want to have an all-in-one package please consider the Windows Installer, which does not run on Linux (of course) but it has Perl with all modules you'll need, plus Apache and MySQL, and OTRS, all in one neat installable package. -- Mike On Fri, May 27, 2011 at 12:01, Xiaoxing Meng <xiaoxing.m...@ericsson.com> wrote: > Hello, > On our server, we have Perl, v5.10.0. > I know that we can use cpan to install the modules of perl, but the problem > is for the raison of secure, our server is not allowed to connect with > internet. So I can't download and install the pakage automatically by using > like apt-get install etc. > > Now, I try to figure out the problem. > > Any help will be appreciated! > > Xiaoxing > > -----Original Message----- > From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Frank > Thommen > Sent: jeudi 26 mai 2011 15:30 > To: User questions and discussions about OTRS. > Subject: Re: [otrs] Can't locate DBI.pl > > Xiaoxing Meng wrote: >> So you mean that install DBI in the directory that @INC of otrs includes? >> To be sure, >> Perl Makefile.PL PREFIX="" what do I need to write for PREFIX? > > Use the same perl binary that OTRS uses (in case you have several parallel > installations on your host) and do *not* use PREFIX. > > frank > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
