Hi Xiaoxing, On Wed, May 25, 2011 at 13:34, Xiaoxing Meng <xiaoxing.m...@ericsson.com> wrote: > > I'm sure. Here is the copy of screen as attachement.
The DBI module must be installed in a place where both the web server user, and the OTRS user can access it. This means that if you install via the CPAN client you'll need to run it as root. But usually the most convenient is to install DBI and it's modules with your package management system, such as apt-get or yum. This way installation is very easy and you'll get easy to install updates as a bonus. -- Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs