Frank,
If you open a page in your browser, you'll recognize the module name,
for instance AgentTicketZoom. This corresponds to a file called
AgentTicketZoom.pm which is found in otrs/Kernel/Modules.
In this file, you'll see calls to {LayoutObject}->Output() with a
TemplateFile parameter that is the name of the .dtl file.
Sometimes more than one TemplateFile is used, or some code is
generated in the LayoutObject itself; in that cases you'll want to
resort either to examining the code more closely, or using grep,
whatever gets results fastest for you :D
--
Mike
On Fri, May 13, 2011 at 10:41 PM, Frank Thommen <frank.thom...@gmx.net> wrote:
> Hi Mike,
>
> thanks a lot. This will be of great help.
>
> The "missing link" is now still: Which .dtl file is used for which page?
> There are "Name" parameters to the Block calls, but no .dtl files with the
> same names. Is there any documentation I could read about this?
>
> Cheers
>
> frank
>
>
> Michiel Beijen wrote:
>>
>> Hi Frank,
>>
>> It's maybe more a topic for the dev@ list...
>>
>> finding the right CSS file is pretty easy: you can turn off the CSS
>> loader in the sysconfig. This will make sure you get the regular CSS
>> and not the minified version. After this you can use a tool such as
>> Firebug to examine the CSS that is active for an object by simply
>> clicking on it.
>>
>> Knowing what data fields can be used is a bit more difficult, as it
>> depends from mask to mask. Basically, you'll need to check what
>> variables are passed to the Data => parameters in the BuildSelection
>> and Block calls. Often, you'll find a hash called %Param is passed.
>> This hash can contain a whole lot of data, depending on the objects
>> that are called before, such as TicketGet, CustomerGet, etc.
>>
>> What you can do is, in the Kernel/Modules/MyModule.pm; dump out %Param
>> to STDERR just before the Block call is made, like this:
>>
>> use Data::Dumper;
>> warn Dumper (\%Param);
>> $Self->{LayoutObject}->Block( ....
>>
>> now you can check the Apache error log to see the contents of %Param
>> when the page is requested. You can install Fred (available on our FTP
>> server under DevelTools) which you can use to display STDERR
>> conveniently in your web browser window.
>>
>> --
>> Mike
>>
>> On Fri, May 13, 2011 at 5:21 PM, Frank Thommen <frank.thom...@gmx.net>
>> wrote:
>>>
>>> Hi,
>>>
>>> I'd like to change several small layout and output details in OTRS (e.g.
>>> more/different columns in the Dashboard, top-aligned rows and bold ticket
>>> titles in the QueueView etc.). Finding the right DTL and CSS files
>>> usually
>>> requires lots of timeconsuming searching with `find`/`grep`.
>>>
>>> Is there an easier way to find out, which DTL and CSS files are used for
>>> which page and which datafields can be used within a specific DTL? I
>>> looked
>>> for this kind of information in the Admin Manual to no avail.
>>>
>>> I'm currently using OTRS 3.x on Linux.
>>>
>>> Cheers
>>>
>>> frank
>>>
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