This should be accomplished with the batch command: [root@localhost bin]# ./otrs.GenerateStats.pl --help otrs.GenerateStats.pl <Revision 1.3> - OTRS cmd stats Copyright (C) 2001-2010 OTRS AG, http://otrs.org/ usage: otrs.GenerateStats.pl -n <StatNumber> [-p <PARAM_STRING>] [-o <DIRECTORY>] [-r <RECIPIENT> -s <SENDER>] [-m <MESSAGE>] [-l <LANGUAGE>] [-f CSV|Print] [-S <SEPARATOR>] <PARAM_STRING> e. g. 'Year=1977&Month=10' (only for static files) <DIRECTORY> /output/dir/
after a "skeleton" stat has been created within the tool and it can then be run by a cron On Thu, Apr 28, 2011 at 8:14 PM, Gadow, Shawn <sga...@ocusd.net> wrote: > I apologize for the many questions I have had recently you guys have been a > great help.. > > > > I do have another question already however.. Is it possible anywhere (I > can’t seem to find it) to send a statistical report on a scheduled basis to > a customer via e-mail either straight or by creating a ticket in their name > that contains the report as an attachment? > > > > Thank you once again, > > Shawn Gadow > > Network Administrator > > Oregon Community Unit School District 220 > > > > *“Security is when everything is settled*. *When nothing can happen to > you. Security is the denial of life*.” – Germaine Greer > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
