Yeah... I know what you mean, i have customer Event Notifications configured, and apparently they are sent a s plain text or so, no images etc...
If anyone has a solution, that would be great! Thanks and Best Regards, Muhammad El-Sergani. On Thu, Apr 28, 2011 at 4:56 PM, Gadow, Shawn <sga...@ocusd.net> wrote: > Thanks, > > The first thing you replied isn’t what I was looking for.. rich text is > enabled it just don’t allow text formatting from what I saw in the > notifications(Event) section I will try the other and see if that will > achieve what I am looking for > > > > *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf Of > *Marco Vannini > *Sent:* Thursday, April 28, 2011 9:50 AM > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] Font Formatting In Notification Management? > > > > additionally you can install html5 editor from Martin here > http://opar.perl-services.de/bin/index.cgi/package/M/MA/MARTINEDENHOFER/AlohaEditor > > On Thu, Apr 28, 2011 at 4:43 PM, Marco Vannini <marco.vann...@gmail.com> > wrote: > > You should find richtext searching in sysconfig if i m not wrong > > Il giorno 28/apr/2011 16.40, "Gadow, Shawn" <sga...@ocusd.net> ha scritto: > > > > > > Since my last question was answered so easily I figured I would throw > another probably easy question out there.. > > > > I would like to do some font formatting such as color, bold, underline, > etc. etc. in the notification management text body field.. I tried html > which it don't recognize and I didn't figure it would but I tried anyway.. > Is there a way to format the font in this location or change that box to use > the WYSIWYG editor? > > > > > > Shawn Gadow > > Network Administrator > > Oregon Community Unit School District 220 > > > > "Security is when everything is settled. When nothing can happen to you. > Security is the denial of life." - Germaine Greer > > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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