Delete the whole database? That's a bit crude. Please note that the API of OTRS would support deletion of attachments, and deleting or updating articles in general; only we don't expose this functionality to the web client. It would be possible to add it to the client, if desired we could implement it for you, if you want. -- Mike
On Tue, Apr 12, 2011 at 9:46 PM, DM_Julio Angulo <dm_jang...@equifax.com.pe> wrote: > Thanks Nils, I expected, after much thought, reached the same > conclusion, I had no option to manually delete the database. > > Julio Angulo > > -----Mensaje original----- > De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de > Nils Leideck > Enviado el: Martes, 12 de Abril de 2011 02:58 a.m. > Para: User questions and discussions about OTRS. > Asunto: Re: [otrs] change attachment > > Dear Julio, > > once saved, you can't change it. You might ask your database admin to > delete the row, or if the files are saved on the filesystem you might > asked your server admin to do so. > > On 11.04.2011, at 21:54, DM_Julio Angulo wrote: > >> hey guys, I tell him my problem, it added a pdf document as an > attachment in a note, now wish to change the attachment of the note, as > you can perform this operation? > > Cheers, Nils > > -- > Nils Leideck > http://webint.cryptonode.de / a Fractal project > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
