10.02.2011 14:43, A.Rymkus ?????:

<snip>
Thanks Ryan, I've run that script and got that installed version of SOAP::Lite is bad: /*o SOAP::Lite.....................failed!!! Version 0.712 not supported! This version is broken and not useable! Please use another version.*/

After deinstall script otrs.CheckModules.pl showed following:
*o SOAP::Lite.....................Not installed! (Optional - Required for the SOAP interface.)*

So, SOAP installation isn't root of problem. I've copied original Config.pm over my Config.pm and index.pl show error related database connection. But if I put in it correct login/password it goes to redirect me nowhere again.

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WBR, A.Rymkus


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Today I made a new database instance for OTRS. Whole installation steps passed succsessfully, but it made no sense with redirection. Anyway, I need the OTRS system working, so I decided to backup existing installation's files and DB and reinstall port completetly. I done /make deinstall/, /make install/, copied Config.pm from backup and voila! - otrs is working again!

So, be carefull while installing ITIL, ITSM and other packages, even if you're doing it through OTRS console from repository.

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WBR, A.Rymkus
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