using /index.pl?Action=AdminQueueResponses creating different / index.pl?Action=AdminResponse
On Tue, Jan 25, 2011 at 6:15 PM, <[email protected]> wrote: > Hi Marco, > > Thanks for you answer. > > That is an option, but than I have n't the body tag in all the empty > anwers. > Is there a way to have 2 different empty answers where 1 with the body > and 1 without the body tag? > > > > > > > Met vriendelijke groet / Gruß / Best Regards, > > Jurjen Verhoeff > ------------------------------ > removing $QData{"Body"} from ticket::Frontend::ResponseFormat (sysconf > Ticket > -> Frontend::Agent::Ticket::ViewCompose) ? > > On Tue, Jan 25, 2011 at 5:31 PM, <[email protected]> wrote: > >> Hi All, >> >> >> >> Because i get no answer on my previous questions, I'll try to cut this in >> portions ;-) >> >> >> >> We use OTRS 2.4 windows for our support, this works very well. >> >> >> >> Q) Is it possible to create an "empty answer" without the (old) body, so >> that there is no previous infomation in it (and it is really an >> *empty*answer) >> >> >> >> >> >> >> >> Thanks for all help and ideas >> >> >> >> Jurjen Verhoeff >> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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