Alternatively, I've been suggesting using (customerphonenumber)@
mailinator.com as an email address.
See http://mailinator.com/ for more info.

On Tue, Jan 4, 2011 at 10:01 AM, Jan Rüssel <janrues...@gmail.com> wrote:

> I am using telephone tickets along with disabling the check for email
> adresses.
> You can deactivite the email check in telephone ticket by adding:
> $Self->{CheckEmailAddresses} = 0;
> to the Config.pm
>
> Then you can type in any name for the reporter of the ticket.
> Regards,
> Jan
>
> On Tue, Jan 4, 2011 at 3:37 PM, Armando Irazabal <arman...@moxiongroup.com
> > wrote:
>
>> Hi everybody,
>>
>>                 I need to setup (from agent interface ) a new customer
>> who hasn´t any email account.
>>
>>
>>
>> Is it possible?
>>
>>
>>
>> Regards
>>
>>
>>
>>
>>
>>
>>
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