Hi, Kindly assist as I'm getting an error when tried to access Customer, Admin and Stats pages in OTRS as admin. Attached is the Screen Cap and below are the excerpts from the logs for your checking:


Stats - https://mydomain.local/otrs/index.pl?Action="">
Admin -
https://mydomain.local/otrs/index.pl?Action="">
Customer -
https://mydomain.local/otrs/index.pl?Action="">

OTRS - /var/log/httpd/SSL_ACCESS_LOG

(Stats)
123.45.67.123 - - [14/Oct/2010:20:39:16 +0800] "GET /otrs/index.pl?Action="" HTTP/1.1" 500 613
(Admin)
123.45.67.123 - - [14/Oct/2010:15:35:09 +0800] "GET /otrs/index.pl?Action="" HTTP/1.1" 500 613
(Customer)
123.45.67.123 - - [14/Oct/2010:20:44:43 +0800] "GET /otrs/index.pl?Action="" HTTP/1.1" 500 613

OTRS - /var/log/httpd/SSL_ERROR_LOG
[Thu Oct 14 14:56:56 2010] [warn] RSA server certificate CommonName (CN) `mydomain.com' does NOT match server name!?
[Thu Oct 14 14:56:56 2010] [warn] RSA server certificate CommonName (CN) `mydomain.com' does NOT match server name!?
[Thu Oct 14 14:57:04 2010] [error] [client 123.45.67.123] malformed header from script. Bad header=UserIsGroupRo: index.pl
[Thu Oct 14 14:57:14 2010] [error] [client 123.45.67.123] malformed header from script. Bad header=UserIsGroupRo: index.pl, referer:
https://mydomain.local/otrs/index.pl?Action="">

Thank you,
Raleigh


<<attachment: OTRS - Internal Server Error.jpg>>

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