Hi Shrikant, you should read this one:
http://doc.otrs.org/3.0/en/html/x2243.html Cheers, Nils On 03.12.2010, at 10:13, shrikant k wrote: > Hello all > > guys i wanted to add a new feild of phone number in customer > info module so taht all the agents can see > the number and call them . > > regard > shrikant > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs — Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project
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