Re: [otrs] Attachments files

Mon, 20 Sep 2010 22:57:27 -0700 

Thanks

Claude

-------- Message original --------
Sujet : Re: [otrs] Attachments files
De : Leonardo Certuche <[email protected]>
Pour : User questions and discussions about OTRS. <[email protected]>
Date : 20/09/2010 16:22

Hello,
either on database or in filesystem, depending on what you have at defined at 
Ticket -> Core::Ticket

Ticket::StorageModule:
Select your TicketStorageModule to safe the attachments of articles. "DB" stores all data in the database. Don't use this module if big attachments will be stored. "FS" stores the data in the filesystem. This is faster but webserver user should be the otrs user. You can switch between the modules even on a running system without any loss of data. 

Leonardo Certuche
www.itconsultores.com.co <http://www.itconsultores.com.co>
Medellín, Colombia
On 20 September 2010 07:28, PREF31 OTRS <[email protected] <mailto:[email protected]>> wrote: 

    Hi,

    Can someone tell me where are the attachments  files ?

    Thanks

    Claude
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