Hi Geoff, On 15.09.2010, at 19:11, Allen, Geoff wrote:
> This doesn’t work when the value must be different on different environments. > Is there any way to parameterize this in the .dtl file, so that the same file > can be distributed to across my installations, and always point to the > correct queue? The queue is always named the same, but may have a different > number, as shown above. you may want to subscribe to this one http://bugs.otrs.org/show_bug.cgi?id=5852 I think this will be changed in one of the next OTRS Versions, but please take the time and give us your thoughts about the change! Kind regards Nils Leideck -- Nils Leideck Senior Consultant [email protected] [email protected] http://webint.cryptonode.de / a Fractal project
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
