Hi Roland, Since last Monday beta 3 has been released. This is really still not stable yet; but at least would be fully usable for day to day use and at least fit for use as proof-of-concept or evaluation. One thing to note is that the ITSM and FAQ modules are not available (yet) for OTRS 3 so if you plan on using that it might be a reason to stick to 2.4 for now.
The stable version of OTRS 3 will be released on December 1st; by then betas of OTRS ITSM should be available, and stable versions for ITSM and FAQ for OTRS 3 are available from Feb 14th 2011. Hope this helps, Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com OTRS brings true mobility to the Help Desk: The OTRS iPhone App free download http://www.otrs.com/en/products/iphone-app/ On Tue, Sep 14, 2010 at 3:28 PM, Roland op den Akker <[email protected]> wrote: > Hi, > > > > We want to use OTRS as our ticketing system. On the website I see that there > is a beta version available that looks much better than the 2.x version. Is > it safe to use this version already, or would it be better to wait until the > version is stable? > > > > Thanks in advance. > > > > Kind regards, > > Roland. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
