Hi ALL,
I've been using OTRS 2.4.7 for a while and all has been fine. I have setup a
replica on Solaris 10; problem is, the auto-response isn't working. I am able
to
receive e-mail tickets and send out mail (Admin Notification). When A ticket is
received, the system shows an auto-response - system (email-external) - has
been
sent. BUT the customer receives no auto-response...what did I miss out?
Rgds,
Michael
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