Some one else please guide me ... On Tue, Jun 1, 2010 at 1:09 AM, Nyung Zu <[email protected]> wrote:
> I also tried to get change management working. Without success. > > There is a strange thing called Change State Machine and another one > Defining Conditions. A non usable UI. I completely do not understand > how to use it. > > I tried to get it working based on > http://doc.otrs.org/itsm/2.0/en/html/x756.html > > How to use change management in an easy way? > > I really would love a UI for change management which can get used by > me and my users. %-/ > > Please advise. > > On Mon, May 31, 2010 at 3:10 PM, Siva Prasad <[email protected]> > wrote: > > Hi All, > > > > Can anyone please let me know How can I create new Change and approve > it. > > > > I created work orders of type approval but I'm unable to approve the > ticket. > > How can I assign a change initiator to the change created. > > > > Thanks > > Siva Prasad > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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