Put on Search-box in Sysconfig Frontend::Agent::Ticket::ViewNote . It´s under Ticket-group.
-Annika- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of TechFan Sent: 31. toukokuuta 2010 15:45 To: User questions and discussions about OTRS. Subject: Re: [otrs] Next State to Note I would like that as well. . .but I don't have a Frontend::Agent::Ticket section?? ----- Original Message ----- From: Nils Leideck - ITSM <[email protected]> To: "User questions and discussions about OTRS." <[email protected]> Sent: Monday, May 31, 2010 10:02:51 PM Subject: [otrs] Next State to Note > Hi, > > On 31.05.2010, at 13:53, Annika Liikanen wrote: > >> Is it possible to add Next State box to Ticket Note? > > Yes, > > SysConfig -> Frontend::Agent::Ticket::ViewNote > > Freundliche Grüße / Kind regards > > Nils Leideck > > -- > Nils Leideck > Senior Consultant > > [email protected] <mailto:[email protected]> > [email protected] > > http://webint.cryptonode.de / a Fractal project > > > > > ------------------------------------------------------------------------ > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
