Please check this article on our wiki: http://wiki.otrs.org/index.php?title=Configure_OTRS_with_Gmail
((enjoy)) Michiel Beijen R&D Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] OTRS AG Norsk-Data-Str. 1 61352 Bad Homburg GERMANY T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com Business Location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann GET OTRS::ITSM 2.0 NOW - including the brand new change management module! It´s the only ITIL® V3 compatible open-source IT Service Management solution certified by PinkVERIFY worldwide! - http://bit.ly/dv4CJF On Wed, May 12, 2010 at 12:26 PM, Ivan De Masi <[email protected]> wrote: > Am 12.05.2010 09:18, schrieb Dai Nish: >> I have configured proper Gmail POP and IMAP server settings and tested >> them one at a time, but OTRS could not connect to either. I have no clue >> what was wrong with my settings. What I have done in my Postmaster Mail >> Account include: >> >> - Entered my Gmail username and password >> - Entered pop.gmail.com <http://pop.gmail.com> in the Host field >> - Set a queue >> - Clicked on Run Now >> - Received cannot connect to the POP server error message >> >> Please post solutions for me. >> >> Regards, >> >> Dee > > Hi, > > have you checked the system log? What is the exact error message? > > What is your setting for "trusted"? > > Regards, > Ivan > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
