Hi, On 12.05.2010, at 13:28, Guy Baxter wrote:
> I have OTRS 2.4.7 installed, and want to use sendmail as i don't want to > use up a pop 3 license for each of the email queues we will need. > > So, sendmail has been setup for to allow relaying to/from our mailservers > > I can email the [email protected] server and the ticket will go > into the raw queue. > > I have created another queue and an email address for > [email protected] and attempted to get an email to that, but keep > getting 550 5.1.1 user unknown. > Adding the user in virtuser table in sendmail does not help as the error > remains, but creating a system user stops the error - however i recieve no > email then. I assume that it goes into /var/spool/mail/tech > > Coud anyone help with this please? I think you should look at /etc/aliases and put in something like "tech: otrs” Do not forget to execute “newaliases” afterwards. Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant [email protected] [email protected] http://webint.cryptonode.de / a Fractal project
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