Hi, Philippe.
it seems to me that it's not possible out of the box. You need to do
additional development for stats framework. I never tried this before.
Anton.
19.04.2010 12:30, Martignier, Philippe пишет:
Hi Anton,
I need this for stats purpose ... and there is nothing in stats screen to help ... I can
play with "created status" new = from emails, open = phone AND emails tickets
But I would have dreamed to be able to play with this article type in the stats
screen.
Am I the only one that need to show types of tickets? This is quite a standard
request, isn't it?
Cheers
Philippe
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