Good idea Which file do I need to edit to accomplish this?
Neil ________________________________ From: Leonardo Certuche <[email protected]> To: Neil Grantham <[email protected]>; User questions and discussions about OTRS. <[email protected]> Sent: Tuesday, 6 April, 2010 23:11:42 Subject: Re: [otrs] Default Customer and User views Hi, The default behavior is safer since it will take more than a single step to say edit or make invalid an user/customer. If you definitely want to change it, I guess you could edit the Admin page and replace /otrs/index.pl?Action=AdminUser for /otrs/index.pl?Action=AdminUser&Search=* (similar for customers) Leonardo Certuche www.itconsultores.com.co On 6 April 2010 17:52, Neil Grantham <[email protected]> wrote: Hi all > >To me, the Customer and User views seem to be 'alien', as 'Silver Springs' >also found out earler. I would prefer to be able to see all the customers and >all the users by default rather than searching for * > >Is it possible to change this default behaviour to the reverse and show them >all? >Maybe an enhancement request to toggle this in future? > >Thanks >Neil >--------------------------------------------------------------------- >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > >NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >http://www.otrs.com/en/support/enterprise-subscription/ >
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