TKS !
De: [email protected] [mailto:[email protected]] Em nome de Leonardo Certuche Enviada em: segunda-feira, 5 de abril de 2010 11:21 Para: User questions and discussions about OTRS. Assunto: Re: [otrs] Help ! Hello namesake! You can link customers to services and then you can give customers permission under given queues, that way you could have separate services in separate queues. If that's not enough, you can always use ACLs: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ <http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=68> &ItemID=68 Leonardo Certuche On 5 April 2010 10:14, Leonardo Matarazzo - INFRA-TI <[email protected]> wrote: Guru´s, We are working with OTRS in our company. Have any procedure to link Queue and Services ? Or Type and Services ? Regards., logo_tempo_assist Leonardo Matarazzo Infraestrutura TI Al.Tocantins, 525 - Térreo - Alphaville 06455-020 - Barueri - SP Fone: 55 11 3336-8589 / 55 11 7524.7996 www.tempoassist.com.br <http://www.tempoassist.com.br/> --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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