Thanks João,

I just filled a request enhancement at
http://bugs.otrs.org/show_bug.cgi?id=5146 in case someone wants to be CCed

Leonardo Certuche


On 18 March 2010 10:31, João Zorro <[email protected]> wrote:

>  Hi,
>
>
>
> There is an old post waiting for answers ,about the same issue
> http://lists.otrs.org/pipermail/otrs/2010-February/031158.html**
>
>
>
> Best Regards,
>
> * *
>
> *João Zorro*
>
> *Managed Services*
>
>
> .............................................................................................................
>
> *Novabase
> *Av. D. João II, Lote 1.03.2.3 . Parque das Nações
> 1998-031 Lisboa* -* Portugal
> Tel. (+351) 213 836 300 . Fax (+351) 213 836 301
> www.novabase.pt
> *[image: cid:[email protected]]*
>
>
>
> *From:* [email protected] [mailto:[email protected]] *On Behalf Of
> *Leonardo Certuche
> *Sent:* Thursday, March 18, 2010 2:57 PM
> *To:* User questions and discussions about OTRS.
> *Subject:* Re: [otrs] make freetext mandatory depending on the theme
> chosen
>
>
>
> Hello!
>
> No answers on this topic so far?
>
> Thanks,
>
> Leonardo Certuche
>
>  On 16 March 2010 14:52, Leonardo Certuche <
> [email protected]> wrote:
>
> Hello there!
>
> I have a question about freetext and themes that hopefully some of you guys
> will answer:
>
> Is it possible to make mandatory a freetext for a given theme and optional
> for others? We'd like to have a single OTRS as the service desk application
> available for several areas, each area using different freefields.
>
> Any comment is greatly appreciated.
>
> Leonardo Certuche
>
>
>
> ---------------------------------------------------------------------
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
> http://www.otrs.com/en/support/enterprise-subscription/
>

<<image001.gif>>

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/

Reply via email to