Hi list,
I ask this question again. Sorry for double
How to change default charset for OTRS from iso-8859-1 to UTF-8?
I have OTRS 2.3.2 with some data I don't want lose.
In SysConfig - Framework#Core I can't change defaultcharset. If I put
$Self->{'DefaultCharset'} = 'utf-8' in Config.pm, restart otrs (rcotrs
stop & rcotrs start) the link System Configuration doesn't work.
More trouble, my otrs database seems to be in utf-8. (it's propably that
why I have problem with encoded caracters) !
mysql> use otrs
Database changed
mysql> SHOW VARIABLES LIKE 'char%';
+--------------------------+----------------------------+
| Variable_name | Value |
+--------------------------+----------------------------+
| character_set_client | latin1 |
| character_set_connection | latin1 |
| character_set_database | utf8 |
| character_set_filesystem | binary |
| character_set_results | latin1 |
| character_set_server | latin1 |
| character_set_system | utf8 |
| character_sets_dir | /usr/share/mysql/charsets/ |
+--------------------------+----------------------------+
8 rows in set (0.00 sec)
Thanks in advance
Regards,
--
Guillaume REHM
Centre de Ressources Informatiques
Responsable Sécurité du Système d'Information (RSSI)
Bibliothèque Nationale et Universitaire de Strasbourg
5 rue du Maréchal Joffre
BP 51029
67070 Strasbourg
tél: 03 88 25 28 23
fax: 03 88 25 28 03
mail: [email protected]
web: http://www.bnu.fr
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