Hi All, Please help me with this.
On Thu, Mar 4, 2010 at 7:05 PM, manish ramteke <[email protected]>wrote: > > Hi All, > > I am trying to set config to send mails using SMTP and facing following > error while creating a email ticket. > > > *No SASL mechanism found > at /opt/otrs/bin/cgi-bin/../../Kernel/cpan-lib/Authen/SASL.pm line 74* > > > I have all modules installed which are required as pat of SMTP settings > > (./otrs.checkModules shows these in the result) > Net::SMTP Module that contains procedures to send emails. > Authen::SASL SASL authentication framework, e.g. needed for the > authentication against mail servers. > Net::SMTP::SSL Required if you use SSL connections to your SMTP server. > > > Also have added sendmodule config in Config.pm file > > (all appropriate values are put) > $Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP'; > $Self->{'SendmailModule::Host'} = 'mail.example.com'; > $Self->{'SendmailModule::Port'} = '25'; > $Self->{'SendmailModule::AuthUser'} = ''; > $Self->{'SendmailModule::AuthPassword'} = ''; > > I am working on otrs 2.4.5 and Ubuntu 8.10. > > Please let me know reason of the error and how to overcome. > > > Thanks and Regards, > Manish Ramteke > > > > -- Regards, Manish Ramteke Mobile 9604861644
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