Hi, Do any one have idea about how to add new field in ticket form.Any help is appreciated.
On Tue, Feb 9, 2010 at 10:42 AM, manish ramteke <[email protected]>wrote: > Hi, > > I am using OTRS 2.4.5 and I want to add a new field "Severity" in email > ticket form. > Can anyone guide me what changes do I need in configuration and database > in order to achieve this. > > > Regards, > Manish Ramteke > > > > -- Regards, Manish Ramteke Mobile 9604861644
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