Hi,

On 21.01.2010, at 14:16, Young, Gary wrote:

> Thu Jan 21 08:13:24 2010 error OTRS-CGI-10 First bind failed! 80090308: 
> LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece�
> Thu Jan 21 08:13:24 2010 error OTRS-CGI-10 First bind failed! 80090308: 
> LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece�
> 
> I also found out that we cannot log into the customer side of OTRS.  Looks 
> like an issue with LDAP, but I can’t figure out what.


this error message does indicate that the login credentials are wrong that are 
used for the bind to the LDAP.
Check your LDAP configuration in Config.pm or Sysconfi again and try to use the 
same credentials in another tool maybe ...

Nils Leideck

-- 
Nils Leideck
Senior Consultant

[email protected]
[email protected]

http://webint.cryptonode.de / a Fractal project

CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS 
at booth no. C37 in hall 2 from March 2-6, 2010!




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