I would like customers to only be able to see certain queues based on their permission settings via groups in AD. I already have this working for agents (Agent 1 can see queue A, and Agent 2 can see queue B, but not vice versa). I need this for customers as well, as I don't to overwhelm customers with too many queues to choose from (and I have too many thousands of customers to do this manually).
Has anyone else solved this? Thanks, --John
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