Admin->GenericAgent, there you could just tag, move, close or remove entirely. MV
On Fri, Aug 14, 2009 at 4:22 PM, Rodrigo Correa <[email protected]>wrote: > Hello, > I have a queue in my OTRS that has a lot of ticket's open. I need to > "remove" in a more quick and easy, you can remove directly from the > database? > > Currently I access the queue, marking all the ticket and run an action > (Bulk-Action) to remove them from my queue (Next ticket state>>> Removed). > > Thanks > > ------------------------------ > Instale o novo Internet Explorer 8 versão especial para o MSN. Download > aqui <http://ie8.msn.com/microsoft/internet-explorer-8/pt-br/ie8.aspx> > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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