> The junk queue is just a normal queue, I guess. So tickets and > attachments will stay on your system forever. You could very easily > create a Generic Agent job that would delete tickets from the Junk > queue, for instance after they have been in there for a week.
oh, sorry. I forgot to mention that there already is a job to delete tickets from the junk queue. I know from 2.3 that the tickets are deleted from the DB. I was just wondering wether the files will be deleted, too, when switching to disk storage. Lars --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
